Shipping Countries: United Kingdom (UK)
Ready to ship in 1-2 business days
Standard Delivery £3.95
Free Shipping over £25.
Our couriers take 2-3 days to delivery to most of the UK. To some parts of Scotland and off shore islands, delivery can take longer. If we anticipate any issues we will contact you asap.
We do our best to deliver on the date you have requested but at busy times of the year delivery times can be extended. Please make sure that delivery address & postcode are correct as we can not be responsible for non-delivery due to an incorrect address. Likewise in the event of extreme weather or other events out of our control (eg civil actions, delivery vehicle breakdown etc), we can not be responsible for any delivery delays.
It is best if someone is available to receive and sign for the delivery but we can arrange for the couriers to leave the parcel safely without a signature. If no one is home, the couriers will do this by default. Please anticipate that the recipient may have to go out unexpectedly or may not hear the doorbell and leave extra instructions succinctly describing a safe place for the parcel.
Free Delivery available on orders over £25 to UK mainland (Excluding Isle of Wight & Scottish Highlands).
Returns, Refunds and Exchanges Policy
How to return an item
We want you to be happy. If you wish to return any item you have purchased for any reason, we will be happy to refund or exchange a product, as long as it is in resale condition. Replacements can only be made within 7 days of receiving the goods.
After your return is received and inspected, we will send you an email to notify you that we have received the returned item. Your refund will be processed and will only be issued on the sender's card - that is, the card used to purchase the goods in the first instance; it will be done as soon as we receive the goods. The postage refund must be done at customers expense.
Return Exceptions Items cannot be returned if they are opened.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. Exchanges If your item is in like new condition, you may exchange your item for a different variant. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.